FAQs - Floorings

Sub-Floor Conditions (Brand New)
Q: What are the suitable conditions to receive your floorcoverings?
A: Clean, flat, dry, sound.
Clean: free from dirt, oil, and other contaminants
Flat: 2-3mm tolerance over 1m
Dry: Relative humidity 35-70% RH, moisture content of screed < 2.0 – 3.5 CM %
Sound: Structurally sound floor, hard and firm


Sub-Floor Conditions (Existing)
Q: Can I lay resilient flooring directly over my existing floor?
A: If the existing floor is secured to the ground, yes. For example, mosaic tiles, but make sure the floor is levelled. Make sure no screws or nails are sticking out for wooden floors secured to the ground. Carpets and other “floating” floors are NOT suitable. Underlayment are recommended for such installations.


Installation Precautions
Q: What are the precautions prior to installation of resilient floors?
A: Determine the laying direction of the floor. This will determine the amount of boxes required. Inspect the planks for visual defects. Stop the installation if there are any defects detected prior to installation. It’s harder to claim once the planks have been used. Allow planks to acclimatise for 48 hrs (or at least 24 hrs) at the site of installation prior to installation. If HVAC is involved in the room, make sure the HVAC is turned on throughout the acclimatisation to ensure proper simulation of actual conditions.
During Installation
Q: What are the things to take note during installation of resilient floors?
A: READ THE INSTALLATION MANUAL. Before installation, it’s a good practice to calculate the number of rows and ensure that the last row is not too narrow. If the last row is less than half the width of vinyl plank, cut the first row lengthwise to ensure both 1st and last row are more than half the width for aesthetic purposes. Expansion gaps of 2-3mm (SPC) or 4-5mm (LVT) are recommended around fixed objects and walls.
Maintenance & Care
Q: How to take care of a resilient floor?
A: Since resilient flooring is stain-resistant, daily sweeping and dry/damp mopping will be sufficient to remove most dirt from the floor. In order to avoid grit and sand particles from embedding into the floor, mats at entrances are recommended. Avoid using coco-fibre or rubber backed mats as it may caused “yellowing”. Use neutral pH value detergent if needed.